Frequently Asked Questions
Don't see your question asked? Ask us! Email info@ModaLane.com for further support.
1
Do I need to make an appointment to try on wedding gowns?
Yes! Our stylists at ModaLane want to provide you with the personal attention and expertise that you deserve to help select your dream wedding gown. We have a signature process we take each bride through to find you your dream wedding dress! However, if you are needing a last minute appointment, please call us, and we will certainly add an appointment for you if possible!
2
How far in advance do I need to buy my gown?
We recommend purchasing your dress 9-12 months prior to your big day. Gowns typically arrive 4-6 months after ordered. You will also want to have time for alterations and accessory shopping. We do have options for dresses that are needed sooner than 9 months as well, so we will be able to find you your dream dress even with a shorter time frame!
3
Do you charge for appointments?
We do not charge for appointments that are not upgraded. We kindly ask for 24 hour notice of changes and cancellations.
4
Can I bring my family and friends to my appointment?
Yes! Please make sure to bring people who love and support you and will be your best hype crew! We recommend bringing 1-4 guests but do allow up to 6 guests. You are able to upgrade your appointment to accommodate more than 6 people. We encourage you to not bring children under 10 due to the length of the appointment and the space not being child-friendly.
5
How long will my appointment be?
Bridal Gown Styling appointments are 90 minutes long. Please make sure to arrive 15 minutes early, as you will want to start on time to get the full experience in your allotted 90 minutes.
6
What should I bring to my appointment?
We recommend wearing nude undergarments. You can bring a strapless bra, but be prepared to go braless as you likely won't need a bra on the day of your wedding. Other than your required undies, we recommend having a great hype squad and an open mind to try new styles!
7
Can I take pictures during my appointment?
Yes! Be sure to tag @ModaLaneOfficial on your posts! Likewise, members of our Marketing Team may ask your permission to be in some pictures for ModaLane! Occasionally, during events, pictures are not allowed per designer request, and we will certainly notify you of that as needed.
8
What are price and size ranges of gowns at ModaLane?
Gowns are available in a wide range of prices and sizes with pricing ranging from $800-$6000 and sizing 0-38. ModaLane is proud to be completely price transparent. Every wedding dress in our collection includes a tag that identifies the gown designer, the style number, and the price.
9
How do I pay for my gown?
Payment of 60% is required at time of ordering your gown. The balance on your purchase will be due within 14 days of the gown’s arrival in-store. We are always willing to discuss payment plans specific to your needs.
10
What do you have for appointment upgrades?
Our Book an Appointment page lists a couple options for you including:
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Along for the Bride- Large Party Bridal Appointment
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Bridal Gown Styling- Elevated Appointment
ModaLane offers additional experiences for you to consider! Please call 605-725-MODA to schedule in advance.
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Private Shopping Experience- Have the store to yourself!
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Wedding Gown Reveal Event- Try on your new bridal gown to take some new pics, to pick out accessories, and to celebrate with anyone who wasn’t able to attend when you said “Yes!”
• • Special Requests- If you have a special upgrade request, please contact us!
9
What if the day/time I want is not available on the appointment page?
If your desired time is not available, please call us at 605-725-MODA to be put on our appointment wait list.